This document is divided in two parts: Print Orders and Photowalk/Workshop Bookings
1. Print Orders
Returns
If you receive damaged print(s), please contact me with pictures of the damage within 7 days of delivery and I will initiate a replacement. You might be requested to ship back the damaged product.
Exchanges
A print once dispatched/delivered can not be exchanged for another.
Refunds
If you received a damaged print and it’s not possible for me to send you a replacement, you are eligible for a full refund.
2. Photowalk/Workshop Bookings
Refunds
- Photowalks: No refunds for cancellations made within seven (7) days prior to the beginning of the event.
- Photography workshops (2-3 days duration): No refunds for cancellations made within seven (7) days prior to the beginning of the event.
- Photography workshops (5 days or more duration): No refunds for cancellation made within thirty (30) days prior to the beginning of the event.
- 90% refund if cancelled within the permitted period.
- Full refund if cancelled within 24 hours of booking an event, provided the booking does not fall under the period mentioned above.
- Full refund of the paid amount if organiser cancells an event and is unable to arrange alternate date(s) for the same.
Need Help?
If you have further questions regarding returns, exchanges or refunds, please feel free to get in touch.